United States Consumer Warranty Information:
PondMAX products are warranted to the initial purchaser to be free of defects in materials and workmanship at the time of initial purchase and for a specified period. Some parts are consumable and may need to be replaced as part of ongoing product maintenance and are not covered entirely by this Warranty. In the event a product malfunctions within the specified period from the date of purchase, the sole obligation of PondMAX TM USA (hereinafter referred to as PondMAX TM ) will be to repair the unit or replace with an equivalent new or factory refurbished unit at
PondMAX’s discretion, subject to the following condition:
• The malfunction is proved attributable to a defect in materials or workmanship, including repairs performed under this warranty. Malfunction for any other reason-including but not limited to misuse, negligence, accident, or tampering with parts, incorrect wiring, or improper installation-will not be remedied under this warranty.
• PondMAX TM specifically does not guarantee chemical compatibility, and expressly does not warrant units from any problems caused by chemical attack or failure due to incompatibility of fluid being circulated by pump.
• All warranty repairs must be performed by PondMAX TM or a PondMAX TM authorized company.
• Purchaser must retain the purchase receipt and present it as proof of ownership and entitlement to warranty repairs. Unauthorized repairs will not be compensated by PondMAX TM, and are not the responsibility of PondMAX TM, and if such repairs damage the product, such damages are not remedied under this warranty.
• Purchaser shall bear all shipping, packing and insurance costs and all other costs, excluding labor and parts necessary to effectuate repairs under this warranty.
• This warranty is in lieu of all other express warranties which now or hereafter might otherwise arise with respect to this product. Any and all limited warranties, including the warranties of merchantability and fitness for particular purpose, shall have no greater duration than the duration period of the express written warranty applicable to this product, and shall terminate automatically the expiration of such duration period. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. No action shall be brought for breach of any implied or express warranty after one year subsequent to the expiration of the duration period of the express written warranty.
• Incidental and consequential damages caused by malfunction, defect, or otherwise, and with respect to breach of any express or implied warranty, are not the responsibility of PondMAX TM , and, to the extent permitted by law, are hereby excluded for property damage, loss of livestock and, to the extent not unconscionable, for personal injury damage. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
• This warranty does not apply to any malfunction arising out of any application of this product other than normal use, unless such application is upon request specifically approved in writing by PondMAX TM.
• The provisions of this warranty are severable and if any provision shall be deemed invalid, the remaining provisions shall remain in full force and effect.
• Rights under this warranty are not assignable without the express prior consent in writing by PondMAX TM and, regardless of the terms of such consent in writing, such assignee shall have no greater rights than his assignor had against PondMAX
The Warranty is given by PondMAX USA trading as PondMAX; P.O. Box 341, San Leandro, CA 94577; contactable by phone (888.868.1185) or email (email@example.com). To make a claim under the Warranty you must return the faulty product to the place of purchase with a valid receipt or proof of purchase.
Warranty Registration Form:
*Where the goods recipient is aged 17 years or under, we request that a parent/guardian complete the questionnaire.
"You can now see the bottom of our pond and all the fish in it, even the dark fish. The filter worked a miracle and the service was wonderful. Could not have asked for a better experience. "
Subscribe to our email newsletter for monthly product updates and offers from PondMAX.